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Manager, People Initiatives

Location: Fort Worth, TX
Job # 10948999
Date Posted: 05-14-2018
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The Manager, People Initiatives is a member of the Enterprise Learning team. This team drives an integrated learning agenda for all team members at American as well as enterprise-wide initiatives that help to make culture a competitive advantage. This position reports to the Senior Manager, Enterprise Learning, and is responsible for providing a constant transformation lens and strategy for both existing and new work by leading cross-functional groups to connect, design, and implement initiative to improve culture for all team members at American Airlines. This leader serves a team that works closely with key stakeholders to oversee the development and delivery of enterprise-wide People and Culture initiatives such as American’s annual engagement survey, new hire orientation programs, and large scale learning programs. This role must be able to influence relevant people and groups across the company to encourage them to collaborate and implement. This role collaborates closely with peers, senior management, business leaders, vendor partners, and any group in the company required to drive assigned projects and initiatives.
Specifically, you'll do the following:
Constantly learns about what other companies are doing to create transformational change and shares that learning with colleagues so we can all apply that learning creatively to American Airlines
Keeps a finger on the "pulse" of American’s frontline team members and helps to share their viewpoints
Sets the strategy and creating the process for deciding what are the critical initiatives that this team will work on in conjunction with leadership
About The Job (continued)
Establishes and maintains a process for listening to critical stakeholders about what is important to them
Lead, coach, and mentor a team of professionals so they achieve their goals and business results
Manages budgets, project plans and execution of large scale initiatives
Establish and sustain the team charter, team and individual goals, team members’ roles and responsibilities, measurement of progress and success
Finds creative ways to raise our culture awareness across the company
Lead, coach, and mentor a team of professionals so they achieve their goals and business results
Drives a mindset of thinking about how all that we do in the People team impacts the culture we are trying to create
Leads the planning and implementation of transformational initiatives that align with company strategy and goals. Manages the implementation of new initiatives and drives continuous improvement of existing programs and processes
Creates new and connects existing transformational initiatives
Required Qualifications:

Associates degree or equivalent required
Experience managing multiple complex projects simultaneously
Track record of achieving transformational results in a large organizational setting
Strong budgeting and reporting skills
Strong Excel, PowerPoint, & Word skills
Experience consulting, facilitating, and presenting to groups and leaders at all organizational levels
Preferred Qualifications:
Bachelor’s degree preferred
5 years of Leadership Development, Learning, Organization Development, or related experience preferred
Experience managing large projects coordinating multiple stakeholders preferred; having this experience at American Airlines is preferred
Prior operational experience preferred; airline preferred
Experience leading and developing consultative/project management teams preferred
Key Skills / Knowledge / Traits / Abilities
Exceptional project management skills; ability to take the initiative to anticipate and handle problems or incidents before they become major issues
Energetic, forward-thinking and implementation focused
Ideally understands principles of transformational change and how to apply them
Ideally understands principles and methods for curriculum and training design, teaching and instruction for individual and groups, the measurement of training efforts, and technology to support learning delivery
Ability to establish relationships with leaders at all levels and speak candidly to them as needed
Exceptional collaboration and influence skills to create partnerships to implement change; consistently displays a readiness and willingness to share knowledge; is open to different perspectives and to building consensus
Excellent written and oral communication skills, including facilitation/presentation skills; Ability to present ideas in business-friendly and user-friendly language
Ability to manage multiple, large scale projects with competing deadlines
Comfortable handling multiple tasks and demands in a fast-paced work environment
Strong judgment, decisiveness, and diplomacy skills
Highly self-motivated and self-directed
Good analytical and creative problem-solving abilities
Ability to effectively operate in an environment of constant change and is flexible to adapt to change

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Gyna M. Bivens
President & Executive Director
North Texas LEAD

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