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Director, Employee Engagement

Location: Fort Worth, TX
Job # 11116472
Date Posted: 07-03-2018
Description: The Director Employee Engagement will develop and oversee strategies focusing on improving the leader and team member experience through culture change and engagement. This role provides direction for all initiatives including but not limited to employee events, communications and strategic engagement plans for the entire network. The Director is responsible for building awareness, understanding and ownership for the JPS engagement vision and cultural transformation with a focus on leadership coaching. Typical Duties:
  1. Implements best practices and leverages analytics to drive strategies for retention, culture change, and other relevant factors impacting team member engagement.
  2. Develops long-term strategies and best-in-class initiatives to promote and achieve a culture of excellence and high engagement.
  3. Develops and executes annual budgets and proposals, timelines, presentations, and creative design to increase engagement and to sustain a positive culture. Proactively manage changes in project scope, identify potential crises, and devise contingency plans.
  4. Coaches and develops leaders to improve employee experience by executing department-specific action plans. Ensure leadership accountability to create and manage action plan completion.
  5. Promotes a work environment that is fun and productive. Collaborates with various HR departments and the JPS leadership team to select programming that meets the strategic objectives of the organization.
  6. Creates and owns the team member engagement message model and aligns content, messages, and events.
  7. Maintains ongoing pulse on team member morale through focus groups, surveys, town halls, one-on-one interviews, and other methods; evaluates and applies the data to support decisions.
  8. Maintains a constant flow of information, leveraging varied methods including development of leadership messaging, web content, engagement champion materials, manager and employee toolkits, video/audio blogs and other forms of social media technology through partnership with Communications Team.
  9. Ensures alignment and adherence to JPS branding standards.
  10. Leverages change management principles and approaches to ensure adoption and usage by key stakeholders across the organization.
  11. Represents HR on various committees, serves as consultant for department-specific recognition activities and attends meetings as assigned.
  12. Leads rewards and recognition team strategy and outcomes including reviewing, evaluating and making recommendations for departmental recognition programs.
  13. Provides senior leadership with analysis of key reports on utilization of rewards & recognition resources (e.g., VIP utilization, WOW utilization, etc).
  14. Leads vendor management activities including research, RFP, evaluation, negotiation, contracting, budget management and performance management.
  15. Leads the team responsible for providing day-to-day maintenance of the rewards and recognition program.
  16. Performs other related job duties as assigned.

Preferred Education and Experience:
  • Required Education and Experience:
  • Bachelor’s degree in Human Resources, Leadership, Industrial Psychology or related field of study.
  • 5 years’ experience managing employee engagement for large scale company in health care or other industry.
  • 1 year of experience in planning and coordinating large-scale events.
  • Requires well-developed and highly effective listening, communication, presentation and persuasive skills, including the ability to receive, process and present information to diverse audiences while maintaining effective collaborative relationships.
  • Requires experience in change management, leadership coaching, and employee engagement.
  • Master’s degree in Human Resources, Leadership, Industrial Psychology or related field of study.
  • 5 plus years’ employee relations/HR Business Partner experience, preferably in a human services/health care setting.
  • PHR/SPHR Certification preferred

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Gyna M. Bivens
President & Executive Director
North Texas LEAD

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