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Director, Corporate Systems Technology

Location: Plano, TX
Job # 11232752
Date Posted: 08-02-2018
Director – Corporate Systems Technology
JCPenney, one of the nation’s largest apparel and home retailers, combines an expansive footprint of nearly 870 stores across the United States and Puerto Rico with a powerful e-commerce site,, to deliver style and value for all hard-working American families. At every touchpoint, customers will discover stylish merchandise at incredible value from an extensive portfolio of private, exclusive and national brands. Reinforcing this shopping experience is the customer service and warrior spirit of approximately 98,000 associates across the globe, all driving toward the Company's mission to help customers find what they love for less time, money and effort. We're looking for motivated, talented individuals who can emerge as Warriors in our organization.
This Director position will manage a team of IT professionals responsible for delivery of all Corporate Systems portfolios supporting HR, Finance, Procurement and Legal using both commercial, off the shelf software and home-grown applications.   This position will be responsible for team development, building a global team, implementing & enhancing business solutions, and overall successful application portfolio management while working cross-functionally with business partners, other IT teams, business analysts, vendors, architects, and third-party resources. 

Primary Responsibilities:
  • Serves as a single point of contact for IT solutions and projects related to all Corporate functions:  HR, Finance, Procurement, Legal and associated governance systems. Serves as the primary liaison between IT and business partners.
  • Manages a team of IT application development professions with 3 – 4 direct senior manager reports to ensure full application portfolio management.
  • Responsible for growing a new development team in Bangalore, India.
  • Manages and tracks budgets, forecasts, and schedule to achieve program scope, schedule, and cost.
  • Manages the annual operating plan and budget which includes prioritization and setting customer expectations.
  • Responsible for management of a diverse portfolio of projects and applications covering many business areas represented in Corporate Systems – Finance, HR, Procurement, Legal.
  • Responsible for the creation of a multi-year technology roadmaps for the portfolios including working closely with business partners and across the JCPenney technology team.
  • Identifies opportunities for improvements within these department processes and supporting systems and recommends methods and technologies for improvement.
  • Extensive knowledge of SDLC and IT project management processes, and is current with trends and issues in the information technology industry relating to both custom and package solutions.
  • Provide direction, counsel, and sets goals for career growth and development of the reporting team.
Core Competencies & Accomplishments:
  • Ideal candidate will have a solid track record of 10+ years of experience working with all levels of staff across an enterprise in IT application delivery and support experience.
  • Ideal candidate will have experience leading a company’s implementation, upgrade, and management of large package solutions. 
  • Excellent time managing skills leading technically complex, cross-organizational, multi-stakeholder applications and leading teams in the delivery of associated technology solutions.
  • Excellent in building and developing global teams.
  • Excellent communication skills and the ability to build strong relationships with the business customer and across IT.
  • Bachelor’s degree required. Graduate degree in Computer Science or closely related discipline preferred
  • Project management or project leadership experience.
  • Our corporate office, located within the exciting new development of Legacy West in Plano, Texas, supports
JCPenney stores and supply chain facilities nationwide.  We offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays, 401(k) Savings Plan with company match, and an associate discount on JCPenney merchandise.  On-site campus amenities include health clinic, pharmacy, daycare and preschool, full cafeteria service, a 24-hour fitness center and free garage parking.

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Gyna M. Bivens
President & Executive Director
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