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Warehouse Supervisor

Location: Mansfield, TX
Job # 11549756
Date Posted: 11-01-2018
The Warehouse Supervisor is accountable for supervising and coordinating department(s) such as receiving/stocking, order processing, special services and shipping activities within warehouse operations to consistently deliver desired results.  Position is responsible for developing a successful team by hiring qualified personnel, utilizing effective communication and motivational techniques, providing ongoing performance management and for ensuring ongoing personal and professional development of self and staff. This is a key role in employee morale, retention and engagement. Position is also accountable for providing technical support to the team; performing ongoing problem analysis and resolution; and for ensuring safety, security and housekeeping objectives are achieved.  In addition, this position is accountable for continuous improvement in all areas of assigned responsibility relative to quality, cost, and timing results. 
 
ACCOUNTABILITIES
Develops and manages productive teams for operations department(s) by hiring qualified personnel, utilizing effective communication and motivational techniques, providing ongoing performance management, rewarding higher levels of performance and by providing effective training, development and succession planning.
Manages daily activities of warehouse department(s) to ensure that excellent service levels, low transactional cost, superior quality levels and safety, security and housekeeping objectives are achieved.
Ensures compliance with ISO/AS standards by ensuring polices and processes are properly documented and implemented and by ensuring all employees are trained in standard operations procedures.
Customarily and regularly directs the work of two or more full-time employees or their equivalent.  Makes suggestions and recommendations for these employees regarding performance and change of status, including transfer, advancement, termination, and hiring.
Develops and maintains quality and productivity metrics and implements ongoing plans to continuously improve warehouse performance. Performs detailed research regarding quality issues and implement corrective action plans as needed.
Effectively performs administrative aspects of position, including but not limited to, timely completion of performance reviews, developing and administering corrective action documents, reviewing timesheets, submitting payroll change forms, approving vacation and PTO request, coordinating system access and security levels and maintaining quality records.
Ensures Powered Industrial Vehicles and other Warehouse Equipment is properly maintained by ensuring preventative maintenance procedures are followed and by coordinating with facilities and/or vendors to conduct maintenance as needed.
Plans labor requirements based on operation workloads and skill sets needed and recommends staffing needs to Warehouse Manager
Maintains effective communications with peers (on alternate shifts) and additional warehouse management staff to ensure operations are seamlessly transitioned.
Develops and maintains functional and cross-functional partnerships and teams to aid in effective Warehouse Operations. 
Regular attendance at work is an essential function of the job.
 
QUALIFICATIONS
EDUCATION & EXPERIENCE
Associates/Bachelor's Degree or equivalent combination of education and experience is preferred.  Two to three years of related prior leadership experience such as Coordinator / Trainer, Supervisor preferred.
SKILLS & CERTIFICATIONS
Strong communication skills both verbal and written
Demonstrated leadership skills
Demonstrated problem solving and analytical skills
Exhibits strong organizational and multi-tasking skills
Exhibits strong interpersonal skills
Demonstrated ability to work in a team oriented environment
Strong attention to detail skills
Highly focused on business fundamentals: quality, cost and timing
Proactive and results oriented demeanor
Ability to work on own with minimal supervision
High degree of integrity and honesty
Knowledge of Microsoft applications preferred
Ability to operate Powered Industrial Vehicles
Ability to perform physical work in a Warehouse environment including lifting (up to 50 lbs.), bending, stooping, pushing, pulling, climbing, extended standing, walking and use of hands.
Has acceptable driving record and can provide current, valid driver’s license and current proof of insuranc


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Gyna M. Bivens
President & Executive Director
North Texas LEAD

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