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Sr. Finance Revenue Specialist

Location: DFW Airport, TX
Job # 11664144
Date Posted: 12-03-2018
As a Senior Finance Revenue Specialist, you will be responsible for performing a variety of customer service and finance call center tasks. You will investigate complaints about parking charges and performs corrective actions, pursue collection of parking revenue, and prepare and maintain a variety of records, reports and correspondence.   
What you will be doing:
  • Processes daily incoming unpaid parking fee mail. Perform a blind audit of the daily incoming unpaid parking fee mail and records all received documents including credit cards for application to unpaid parking fees in the Accounts Receivable Debt Management system, and prepares the daily bank deposit. 
  • Perform QuickBooks check processing for Parking Fee refunds by preparing the checks for a secondary review and audit including the Hyatt, Valet, and Parking Customers who prefer check refunds. 
  • Coordinate daily entry of unpaid parking fees in to the debt management system. Reviews and reconcile record to ensure accuracy and completeness of source data and input.
  • Manages the NTTA Toll Tag Exception Report for declined credit cards, including blocking the NTTA Toll Tag for future parking until unpaid parking fee debt is resolved. 
  • Coordinates the daily DFW Valet audit report for integrity and tracking.  This report is vital to resolution of future Valet Parking incorrect charges. 
  • Audits all daily system input (NTTA TT Block and Unblock tags, ISF and NTTA AR entry into the AR Debt Management System and all other Parking Revenue tracking) 
  • Coordinates the scanning and retrieval of all Parking Revenue documents to support the AR Finance audit records retention schedules. 
 
What you need:
  • Completion of high school curriculum or equivalent.
  • Three years of increasingly responsible administrative or customer relations experience.
  • Any equivalent combination of education and/or experience may be substituted for the above.
 
What we desire:
  • Knowledge and understanding of the DFW Airport Board parking fees and finance policies when responding to internal and external customer inquiries.
  • Knowledge and understanding of the DFW Airport and NTTA PCI information security standards and policies. 
  • Ability to prepare written correspondence displaying basic business writing and grammatical skills while using business English and its proper use.
  • Knowledge of professional and departmental appropriate office practices and procedures.
  • Ability to operate personal computer for purpose of entering, organizing and retrieving data with a proficient in in data entry procedures.
  • Ability to work within a team environment to accomplish departmental objectives by contributing to the Finance Call Center team to meet production standards, deadlines and work schedules.
  • Proficient in Microsoft suite.
Apply/View Full Description - Select North Texas LEAD as Application Referral Source
Gyna M. Bivens
President & Executive Director
North Texas LEAD

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