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Business Manager

Location: Fort Worth, TX
Job # 11744127
Date Posted: 12-19-2018
SUMMARY: Under the general direction of the Regional Portfolio Supervisor, the Property Business Manager directs the efficient and effective operation of assigned property. Oversees all operational and financial aspects to include maximizing net operating income and managing all activities related to leasing, maintenance, resident services, capital improvements and collections. Maintains oversight of expense controls, staff management and risk management. Ensures compliance with federal, state and local laws and regulations as well as company policy. The incumbent must have strong leadership skills and a spirit of cooperation and teamwork to fulfill the responsibilities of this position.

ESSENTIAL DUTIES AND RESPONSIBILITIES: The below statements are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties and/or skills required. Other duties may be assigned.
 Collect rents and maintain computer records according to the QuadCo’s On-Site Procedures Handbook.
 Process requests for rent adjustments in accordance with established procedures, including obtaining verifications, entering information into computer, etc.
 Prepare and monitor site budget.
 Post charges associated with work order, late charges, etc. by entering them in computer and generating notices for residents.
 Follow-up delinquent accounts and pursue collections in accordance with established procedures
 Monitor expenses to ensure spending is within guidelines.
 Maintain tenant files and related documentation regarding continuing eligibility and adjustments.
 Show vacant apartments utilizing professional marketing procedures, and maintain a high level of continued occupancy by leasing property in a timely manner.
 Check references and other information on resident applications through QuadCo's approved credit and criminal investigative service.
 Complete Rental Agreements.
 Make daily bank deposits.
 Prepare reports in accordance with established procedures.
 Complete move-in and move-out reports, and send move in and move out packages to Property Accountant for permanent filing and disbursement of security deposits.
 Address resident concerns in a professional manner.
 Send/Post all notices regarding compliance to rules and regulations when a violation occurs.

ESSENTIAL DUTIES AND RESPONSIBILITIES CONTINUED:  Maintain and reconcile the property's petty cash fund.  Maintain and reconcile the property's declining budget.  Write advertisements if needed obtain prices and place advertisements (with Property Manager's approval) in the appropriate publications for best exposure for the community.  Establish and maintain a waiting list per established procedures.  Complete and submit incident reports for all events that may involve injury or damage.  Maintain the property business office in a neat, orderly and business-like manner at all times with regularly scheduled office hours per established procedures. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and /or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 Knowledge of standard industry practices inproperty management.
 Knowledge of HUD programs and compliance, HUD 4350.3 and waitlist management
 Knowledge of laws and standards that apply to property management, such as Fair Housing Laws, Landlord-Tenant Law, OSHA Standards, local and state building codes.
 Basic knowledge of building maintenance, fire prevention and liability reduction principles.
 Knowledge of basic office practices, procedures, and equipment.
 Knowledge of the principles of management and supervision.
 Knowledge of the operation of the QuadCo's Onsite computer system and software.
 Knowledge of the agencies that provide assistance and services to residents, including some knowledge of eligibility requirements.
 Knowledge of Basic English in order to communicate verbally and in writing.
 Knowledge of mathematics sufficient to perform calculations required for summarizing rent collections, making deposits, and for rent adjustments.
 Ability to maintain required records such as tenant files, vacancy reports, etc.
 Ability to procure goods and services in accordance with QuadCo procedures and in keeping with the assigned Operating Budget for the property.
 Ability to read and interpret policies and guideli

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Gyna M. Bivens
President & Executive Director
North Texas LEAD

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